Shipping policy

SHIPPING- in U.S.
We offer free shipping on all orders over $100 in the U.S. 
All shipments require signature confirmation.
Please allow 1-3 business days for processing on all orders.
After your order has been shipped, delivery time within the U.S. is 1-5 business days, depending on your shipping selection at checkout.

We offer the following shipping options available in the U.S.

FedEx Ground – Delivery in 1 to 5 Business Days
FedEx Express Saver - Delivery in 1 to 4 Business Days
FedEx 2 Day – Delivery on second business day
FedEx Standard Overnight – Delivery on next business day

Shipments to Alaska and Hawaii can only be shipped via FedEx 2 Day. We do not ship to P.O. Boxes.

INTERNATIONAL
RUBY STELLA ships to most countries worldwide. International packages ship via FedEx. All orders billed and/or shipped outside of the continental United States, Hawaii or Alaska must have the same billing and shipping address. Please note that shipping fees, customs duties, import duties, and taxes vary by country and are the sole responsibility of you, the recipient. These fees must be paid to release your order from customs upon arrival. We are unable to advise the amount of these charges and suggest you contact your local postal service for further information. All international orders are final sale. All orders shipped outside the continental United States, Hawaii or Alaska may be held for up to 10 business days to insure validity.

Your Access to and Control Over Information
Users may opt out of any future contacts from us at any time. Users can do the following at any time by accessing “My Account” in Site or directly through email or telephone.

- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data

How we protect your information
Ruby Stella adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Ruby Stella takes precautions to protect your information. When Users submit sensitive information via the website, their information is protected both online and offline.
Wherever Ruby Stella collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way. Users can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
While Ruby Stella use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy
Ruby Stella has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us:
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Ruby Stella
https://www.rubystella.com

(323) 813-5577
info@rubystella.com